GoldenBet Terms and Conditions

Welcome to GoldenBet. These Terms and Conditions govern your access to and use of our website, games, and all related services provided at goldenbet.com. By registering an account, making a deposit, or using any feature of our platform, you agree to be bound by these terms in full. We encourage you to read this document carefully before proceeding. If you do not agree with any part of these Terms and Conditions, you must not use our services.

1. About Us

At GoldenBet, we operate as an online casino and sports betting platform offering over 5,000 games across casino, live casino, sports, virtual sports, and e-sports categories. Our services are provided by Santeda International B.V., incorporated under the laws of Curaçao (Company Number 151296; Registered Address: Zuikertuintjeweg Z/N, Curaçao). Our payment agent and parent company is Santeda International Limited, located at Poreias 2, 3011 Limassol, Cyprus.

We at GoldenBet Casino operate under a licence issued by the Curaçao Gaming Authority (CGA), Licence Number OGL/2024/1798/1048, issued on 14 August 2024, pursuant to the National Ordinance on Offshore Games of Hazard (NOOGH, P.B. 1993, no. 63). Our regulatory compliance reflects our commitment to fair, transparent, and responsible gaming.

2. Eligibility and Account Registration

To use our services, you must meet the following eligibility requirements. By creating an account at GoldenBet, you confirm that:

• You are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You are not a resident of a restricted territory, including Aruba, Bonaire, Curaçao, Lithuania, the Netherlands, Georgia, Saba, Sint Maarten, the United States and its territories, or any FATF-blacklisted country.
• You are registering only one account in your name — duplicate accounts are strictly prohibited.
• All information you provide during registration is accurate, complete, and up to date.
• You are acting on your own behalf and not as an agent or representative of any third party.

We reserve the right to suspend or terminate accounts where eligibility cannot be verified or where false information has been provided. Our GoldenBet login system is protected by industry-standard security protocols, and you are responsible for keeping your login credentials confidential.

3. Deposits, Withdrawals and Payment Terms

3.1 Deposits

We accept a wide range of payment methods at GoldenBet Casino, including Visa, Mastercard, AstroPay, Interac, Jetonbank, and various cryptocurrencies such as BTC, ETH, LTC, XRP, BCH, USDT, XMR, and DASH. We do not accept third-party payments. The minimum deposit amount is 20 EUR or its equivalent in supported currencies. Deposits are subject to a minimum 1x wagering requirement before withdrawal.

3.2 Withdrawals

Our GoldenBet withdrawal time is typically processed within a pending period of up to 72 hours. Once approved, funds are delivered as follows: cryptocurrency withdrawals within approximately 1 hour, e-wallet withdrawals within up to 24 hours, and bank transfers within 3 banking days. Please note that bank transfers are not available for USD payouts, and intermediary fees of up to 16 EUR may apply.

The following withdrawal limits apply to all accounts:

• Maximum 7,500 EUR (or equivalent) per 7-day period.
• Maximum 15,000 EUR (or equivalent) per 30-day period.
• Wins exceeding 15,000 EUR will be paid in monthly instalments of up to 15,000 EUR per month.
• The maximum win from a single bet or spin is 50,000 EUR, excluding progressive jackpots — jackpot wins are paid in full.
• VIP players may be eligible for higher limits at our discretion.

3.3 Supported Currencies

We support the following currencies: EUR, USD, GBP, AUD, CAD, BRL, BTC, ETH, LTC, XRP, BCH, USDT, XMR, and DASH. Currency availability may vary depending on your selected payment method.

4. Bonuses and Promotions

At GoldenBet, we offer a comprehensive range of bonuses and promotions for both new and existing players. Our welcome package includes casino deposit bonuses across the first three deposits, with a common offer of up to EUR 1,500 plus 100 free spins. A no-deposit bonus is available and capped at 100 USD/EUR, with winnings subject to 10x wagering within 7 days and a maximum withdrawal of 100 EUR/USD.

We at GoldenBet also offer sports and e-sports welcome bonuses, guaranteed cashback of up to EUR 500 on lost sports bets, Saturday Freebets, and an unlimited 10% cashback promotion. The maximum cash-out on the 10% cashback is 5x the cashback amount. All bonus withdrawals are capped at 10x the bonus amount unless otherwise stated.

The following general bonus conditions apply:

• Bonuses are non-transferable and may not be combined unless explicitly permitted.
• We reserve the right to modify, suspend, or withdraw any promotion at any time.
• Bonus abuse, including collusion or exploitation of promotional terms, will result in forfeiture of funds and account suspension.
• Players from Finland are eligible only for the 10% Cashback promotion and are excluded from other bonus offers.
• Free spin and freebet winnings must meet wagering requirements before withdrawal is permitted.

For a full goldenbet bonus code and goldenbet promo code no deposit bonus list, please refer to our dedicated Promotions page. Our goldenbet free spins promo code offers are updated regularly — check the promotions section to find the latest goldenbet casino no deposit bonus codes available to eligible players.

5. Games and Fair Play

Our GoldenBet Casino platform features over 5,000 games from 60+ providers, including Pragmatic Play, NetEnt, and Evolution for live dealer content. Our game library includes slots, live casino tables, roulette, blackjack, video poker, and virtual sports. Please note that NetEnt games are restricted in the USA, Curaçao, the Netherlands, and FATF-blacklisted territories.

We are committed to providing provably fair gaming and use certified random number generation technology across all eligible games. Progressive jackpot wins are paid in full, with no instalment restrictions.

6. Responsible Gaming

At GoldenBet, we take responsible gambling seriously. We provide tools to help you manage your gaming activity, including deposit limits, session limits, self-exclusion, and reality checks. If you believe you may have a gambling problem, we encourage you to contact our support team via goldenbet live chat, available 24/7, or by email at support@goldenbet.email.

We may restrict or suspend accounts where we identify indicators of problem gambling. Our GoldenBet Casino Club loyalty programme is designed to reward responsible, ongoing engagement — not to incentivise excessive play.

7. Customer Support

We at GoldenBet provide round-the-clock customer support via live chat and email. Our goldenbet live chat is accessible on every page of the website, and our support team is available in English, German, French, Norwegian, Italian, Spanish, and Russian. You may also reach us at support@goldenbet.email for non-urgent queries. We do not currently offer telephone support.

8. Intellectual Property

All content on our platform — including logos, graphics, software, and game assets — is the intellectual property of GoldenBet or its licensors. You may not reproduce, distribute, or commercially exploit any part of our website without our express written consent.

9. Limitation of Liability

We provide our services on an "as is" basis. While we strive for uninterrupted availability, we do not guarantee that our platform will be free from errors or technical interruptions. We are not liable for any indirect or consequential losses arising from your use of our services, including but not limited to loss of profits or data.

10. Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. We will notify you of material changes via the platform or by email. Your continued use of GoldenBet following any such changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Curaçao. Any disputes arising out of or in connection with your use of our services shall be subject to the exclusive jurisdiction of the competent courts of Curaçao, unless otherwise required by applicable law in your jurisdiction.

If you have any questions about our Terms and Conditions, please do not hesitate to reach out to our support team. We are here to help and committed to providing you with a safe, fair, and enjoyable experience at GoldenBet.