GoldenBet Online Casino Cookies Policy

At GoldenBet Online Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookies Policy explains what cookies are, which types we use, why we use them, and how you can manage your preferences. By continuing to use our platform at goldenbet.com, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully so you understand how we collect and process data related to your browsing activity.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. Here at GoldenBet, we use cookies to recognise your device and store certain information about your preferences or past actions. Cookies help us deliver a seamless and personalised experience every time you visit our casino platform. They are widely used across the internet and are essential to the proper functioning of many online services, including ours.

Cookies may be set by us directly (first-party cookies) or by third-party services we integrate into our platform (third-party cookies). Both types serve specific and important functions, which we outline in detail below.

Types of Cookies We Use

Strictly Necessary Cookies

Our GoldenBet platform relies on strictly necessary cookies to function correctly. Without these, certain features of the site — such as logging into your account, accessing the cashier, or navigating between sections — would not work. These cookies do not collect personal data for marketing purposes and cannot be disabled through our cookie settings.

• Session management and authentication cookies
• Security cookies that protect against fraud and unauthorised access
• Cookies that remember your goldenbet login credentials during an active session
• Load-balancing cookies that ensure stable performance across our servers

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our website. At GoldenBet, we collect anonymised data about which pages are visited most frequently, how long users spend on certain sections, and where errors occur. This information helps us continuously improve the goldenbet casino experience for all our players.

• Google Analytics and similar tools to track page visits and user flows
• Error monitoring tools that alert us to technical issues
• Heatmap and session recording tools used to improve navigation

Functional Cookies

Our GoldenBet Online Casino uses functional cookies to remember your preferences and personalise your visit. These cookies allow us to offer you a more tailored experience each time you return to our site.

• Language preference cookies (we support English, German, French, Norwegian, Italian, Spanish, and Russian)
• Currency preference settings (EUR, USD, GBP, BTC, ETH, USDT, and more)
• Cookies that remember your chosen display settings and game filters
• Region-detection cookies that help us apply the correct regulatory restrictions

Marketing and Targeting Cookies

We and our trusted third-party partners use marketing cookies to deliver relevant promotional content, including information about our goldenbet bonus offers, free spins promotions, and the GoldenBet Casino Club loyalty programme. These cookies track your browsing behaviour across our site and, in some cases, across other websites, to show you advertisements that are more relevant to your interests.

• Retargeting cookies used by advertising networks
• Affiliate tracking cookies that record how you arrived at goldenbet.com
• Cookies related to promotional campaigns, including goldenbet free spins promo code offers
• Cookies that help us attribute registrations to specific marketing channels

Third-Party Cookies

At GoldenBet, we work with a range of technology and content providers — including game developers such as Pragmatic Play, NetEnt, and live dealer partners — who may place their own cookies on your device when you use our platform. We also integrate payment processors and customer support tools, including our goldenbet live chat system, which may use their own cookies to function correctly.

We do not control the cookies set by third parties, and we recommend reviewing the privacy and cookie policies of those providers directly. However, we only work with partners whose data practices meet our standards and applicable legal requirements.

How Long Do Cookies Last?

Our GoldenBet Online Casino uses cookies with varying durations depending on their purpose:

• Session cookies — these are temporary and are deleted as soon as you close your browser
• Persistent cookies — these remain on your device for a set period (typically between 30 days and 2 years) or until you delete them manually
• Third-party cookies — duration is determined by the respective third-party provider

Managing Your Cookie Preferences

We respect your right to control how your data is used. Here at GoldenBet, you can manage your cookie preferences in several ways:

Cookie Consent Tool

When you first visit our website, we display a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can revisit and update these preferences at any time using the cookie settings link available on our website.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can configure your browser to block all cookies, accept only certain types, or alert you when a cookie is being set. Please note that disabling cookies may affect the functionality of our platform — for example, you may not be able to complete the goldenbet casino login process or access certain features correctly.

For guidance on managing cookies in your specific browser, please consult the browser's official help documentation:

• Google Chrome: Settings → Privacy and Security → Cookies
• Mozilla Firefox: Preferences → Privacy and Security
• Safari: Preferences → Privacy
• Microsoft Edge: Settings → Cookies and Site Permissions

Cookies and Responsible Gambling

Our GoldenBet Online Casino uses certain cookies to support our responsible gambling tools. These include cookies that track session activity, which helps us monitor for signs of problem gambling behaviour and enforce self-exclusion or deposit limits that you may have set. Disabling these cookies may interfere with your ability to use our responsible gambling features, so we recommend keeping them enabled at all times.

Updates to This Policy

We may update this Cookies Policy periodically to reflect changes in technology, applicable law, or our business practices. When we make significant changes, we will notify you through our website or via email. We encourage you to review this page regularly to stay informed about how we use cookies. Continued use of our platform following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or about our data practices more generally, please do not hesitate to get in touch. Our support team is available 24/7 through goldenbet live chat, accessible directly on our website, or you can reach us by email at support@goldenbet.email. We are always happy to help and committed to addressing your concerns promptly.

GoldenBet Online Casino is operated by Santeda International B.V., registered in Curaçao (Company Number 151296), and holds a valid gaming licence issued by the Curaçao Gaming Authority (CGA), Licence Number OGL/2024/1798/1048. Our payment agent and parent company is Santeda International Limited, Poreias 2, 3011, Limassol, Cyprus.